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Privacy Policy
Effective Date: 02/12/2025
Introduction
Welcome to O'Quinn Heating & Air. We value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of information when you interact with O'Quinn Heating & Air:
1. Personal Information
We collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (for billing purposes)
2. Non-Personal Information
We may collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Pages visited on our website
- Referring website
- Device type
How We Use Your Information
We use the collected information for the following purposes:
- To provide HVAC services, including installations, repairs, and maintenance
- To schedule and confirm service appointments
- To respond to inquiries and customer support requests
- To process payments and transactions
- To send promotional offers, service reminders, and updates (only if you opt-in)
- To improve our website and customer experience
- To comply with legal and regulatory requirements
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service providers and partners who assist in delivering HVAC services (e.g., payment processors, scheduling software)
- Legal authorities if required by law or in response to legal requests
- Marketing partners to send promotional messages (only with your consent)
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and customize content. You can manage cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission is 100% secure, and we encourage users to take precautions when sharing personal data online.
Your Rights & Choices
You have the right to:
- Access the personal information we have collected about you
- Update or correct inaccurate information
- Opt-out of promotional communications
- Request deletion of your personal data (subject to legal requirements)
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us:
O'Quinn Heating & Air
